Micheu Njiru is the Director of Customer Excellence at KCB Bank Group. With a wealth of experience, Micheu is a dedicated advocate for fostering unparalleled customer experiences within business landscapes. He shares invaluable insights, drawing from his expertise in strategically implementing technology and cultivating a culture of excellence.
During our conversation, Micheu unpacks the fundamental principles crucial to fostering a customer-centric culture, offering actionable tips that resonate across industries. Tune in to discover key strategies essential for nurturing a culture centered around exceptional customer experiences.
Connect with Micheu
Thanks a lot for listening to today’s episode, if you have any feedback, please share your thoughts in the comment section. Ratings and reviews are extremely helpful in the ranking of the show, I’d really appreciate your honest rating and review on iTunes! If you enjoyed this episode, please spread the love using any of the buttons below!
Leave a Reply